Introduction

Hetero Healthcare Limited respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit the Nicosive® Website.

By using this Website, you consent to the collection and use of information as described in this policy

Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

• Name, email address, phone number (when you contact us or submit a query)

b. Technical Information

• IP address.
• Browser type and version.
• Device information.
• Operating system.

c. Usage Information

• Pages visited.
• Time spent on the Website.
• Clickstream data and interactions.

How We Use Information

Information collected may be used to:

• Respond to your queries, feedback, or requests.
• Improve Website content, user experience, and functionality.
• Maintain Website security, prevent fraud, and troubleshoot issues.
• Comply with legal, regulatory, or internal policy requirements.

Cookies

This Website may use cookies and similar technologies to enhance user experience and analyze Website performance.You may manage cookie preferences through your browser settings. Disabling cookies may affect some Website features.

Data Sharing

We do not sell or rent your personal information. Information may be shared with:

• Authorized service providers assisting in Website operations (under confidentiality obligations).
• Regulatory or legal authorities when required by law or lawful process.

Data Security

We use appropriate technical and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

User Submissions (Contact Forms / Write to Us)

If you submit information through contact forms:

• You confirm that the information provided is accurate to the best of your knowledge.
• You consent to being contacted by Hetero Healthcare Limited for response purposes.

Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will be available on this Website.

Contact Information

For questions regarding these Terms of Use or Privacy Policy, contact:

Hetero Healthcare Limited

Email: lead@heterohealthcare.com

Customer Care: 1800 103 4696

India